Privacy Policy

1. Introduction

Investra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our fractional real estate investment platform.

2. Information We Collect

Personal Information:

Identity Information: Name, date of birth, nationality, government-issued ID, passport details
Contact Information: Email address, phone number, physical address
Financial Information: Bank account details, payment card information, transaction history, investment portfolio
Verification Information: Documents for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance
Tax Information: Tax identification numbers, tax residency status

Technical Information:

Device information, IP address, browser type
Cookies, usage data, and analytics
Login times, pages viewed, and actions taken on the platform

3. How We Collect Information

We collect information:

Directly from you when you register, invest, or communicate with us
Automatically through cookies and tracking technologies
From third-party verification services (identity verification, credit checks)
From publicly available sources

4. How We Use Your Information

We use your information to:

Create and manage your account
Process investments and transactions
Verify your identity and comply with KYC/AML regulations
Facilitate marketplace trading
Distribute returns and send financial statements
Communicate important updates about your investments
Provide customer support
Improve our platform and services
Detect and prevent fraud, security threats, and illegal activity
Comply with legal and regulatory obligations
Send marketing communications (with your consent)

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

Share Performance: To fulfill our agreement with you
Legal Obligation: To comply with KYC, AML, and tax regulations
Legitimate Interest: To improve our services and prevent fraud
Consent: For marketing communications and optional features

6. Information Sharing

We may share your information with:

Service Providers: Payment processors, identity verification services, cloud hosting providers
Project Partners: Project managers and co-investors (limited information only)
Regulatory Authorities: When required by law or regulation
Legal Advisors: In connection with legal proceedings
Business Successors: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure adequate safeguards are in place through standard shareual clauses and data protection agreements.

8. Data Security

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Two-factor authentication
Regular security audits and penetration testing
Access controls and employee training

However, no system is completely secure. We cannot guarantee absolute security of your data.

9. Data Retention

We retain your personal information for as long as:

Your account is active
Needed to provide services to you
Required by law (typically 7 years for financial records)

10. Your Rights

You have the right to:

Access your personal information
Rectify inaccurate data
Request erasure (subject to legal obligations)
Restrict or object to processing
Data portability
Withdraw consent for marketing communications
Lodge a complaint with your data protection authority

To exercise these rights, contact us at privacy@futureholdings.com

11. Cookies

We use cookies and similar technologies. See our Cookie Policy for detailed information.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or concerns:

Email: privacy@futureholdings.com
Data Protection Officer: dpo@futureholdings.com

Last updated: November 2025

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